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RCI Institute · Behavioral Assessments

Know the pattern.
Fix the revenue.

After 30 years and 250,000+ evaluations, Renie Cavallari built three proprietary assessments that pinpoint the exact behavioral patterns blocking your team's revenue potential — across reservations, group sales, and leadership.

250K+
QA Evaluations
30
Years of Research
90%+
Client Retention
Three Assessments · One Competency Model

Choose your assessment

Coming Soon
01

Reservations & Call Center

Identify the behavioral patterns blocking your team's conversion rate — from first ring to final close.

Built on 250K+ evaluations
Coming Soon
02

Group Sales

Map your group sales process against our Competency Model to find the highest-leverage gaps in your pipeline.

Built on 250K+ evaluations
Coming Soon
03

Leadership

Assess how your leadership approach shapes team performance, culture, and revenue behavior at every level.

Built on 250K+ evaluations
How It Works

This isn't a generic quiz.
It's a diagnostic.

Each assessment maps your team's behavioral patterns against our proprietary Competency Model — the same framework used by Four Seasons, Marriott, and Auberge Resorts.

1

Take the Assessment

Real scenarios from hospitality revenue operations. No right answers — just patterns.

2

Renie Reviews Personally

Your results are reviewed personally by Renie Cavallari — not an algorithm, not a template.

3

Get a Call Within 48 Hours

A personal call to walk through your results and map the path forward for your team.

"Your results are reviewed personally by Renie Cavallari.
Expect a call within 48 hours."

30 years of experience. 250,000+ evaluations. Applied directly to your operation.

Be First to Know

Assessments launching soon.

Enter your info below and we'll notify you the moment assessments go live — plus priority access when they launch.

No spam. Just early access.

Trusted by revenue teams at
Four Seasons
Marriott
Auberge Resorts
Atlantis
Chase